FAQ

We specialize in contemporary fashion that blends effortless style with everyday wearability. Our collections feature versatile pieces that transition seamlessly from workwear to weekend looks, with a focus on modern silhouettes and quality craftsmanship.

Our headquarters are located at 2987 Tator Patch Road, Chicago, US 60606. We ship globally (excluding Asia and select remote areas) with carefully selected logistics partners to ensure your fashion essentials arrive in perfect condition.

Our carefully curated collections include:

• Clothing: Dresses, shirts & tops, jeans, pants, shorts, jumpsuits & rompers, hoodies & sweatshirts
• Footwear: Boots, flats, heels, loafers, oxfords, sandals, shoes
• Accessories: Bags, handbags, scarves

Each product page includes detailed size charts with measurements. For contemporary fits, we recommend checking these measurements against your favorite well-fitting items. If you’re between sizes or need styling advice, our team can help via email.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout. All transactions are processed through encrypted channels for your protection.

Absolutely. We use industry-standard SSL encryption to protect all transactions. We never store your complete payment details on our servers.

We process orders quickly (within 1-2 business days), so please contact us immediately at [email protected] if you need to make changes. Once shipped, we cannot modify orders.

We offer two delivery services tailored to your needs:

• Standard Shipping ($12.95 USD): 10-15 business days via DHL/FedEx with tracking
• Free Shipping: 15-25 business days via EMS for orders over $50

All orders are processed within 1-2 business days before dispatch.

Yes! We ship worldwide except to Asia and select remote areas. Our global logistics partners ensure your contemporary fashion pieces arrive with care, no matter your location.

Once your order ships, you’ll receive a confirmation email with tracking information. For Standard Shipping (DHL/FedEx), you can track in real-time. EMS tracking may have limited updates until delivery.

While most deliveries arrive within the estimated timeframe, occasional delays can occur with international shipping. If your package hasn’t arrived within 5 business days after the estimated delivery date, please contact us for assistance.

We accept returns within 15 days of receipt. Items must be in original condition with tags attached. Shipping fees are non-refundable. Please email us at [email protected] to initiate a return.

1. Email us within 15 days of receiving your order
2. Include your order number and reason for return
3. We’ll provide return instructions and address
4. Once received and inspected, we’ll process your refund (excluding original shipping costs)

Currently, we process returns only. For a different size or color, please place a new order after returning the original item. Pro tip: Combine multiple pieces in one order to qualify for free shipping while building your perfect wardrobe.

We carefully inspect all items before shipping, but if you receive a damaged product, please email photos to [email protected] within 48 hours of delivery. We’ll arrange a replacement or refund.

Our Chicago-based style experts are available via email at [email protected]. We typically respond within 24-48 hours (excluding weekends and holidays).

No, you can check out as a guest. However, creating an account lets you track orders, save favorites, and enjoy faster checkout for your next contemporary fashion finds.