Privacy Policy

At Closet Fave Shop, we believe your personal style deserves as much protection as your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit www.casualwearshop.com or make purchases from our contemporary fashion boutique.

1. Information We Collect

Just as we carefully curate our collections of boots, dresses, and accessories, we thoughtfully collect only necessary information to enhance your shopping experience:

• Personal Details: When you create an account or checkout, we collect your name, email address, shipping address, and payment information (processed securely through our partners).
• Style Preferences: Information about your purchases (from handbags to hoodies), wish lists, and browsing behavior to personalize recommendations.
• Technical Data: Device information, IP address, and browser type to optimize our website performance across devices.
• Communications: Records of your interactions with our Chicago-based style experts.

2. How We Use Your Information

We use your data with the same attention to detail we apply to selecting our premium coats and outerwear:

• To process your orders for everything from jeans to jumpsuits and arrange worldwide shipping
• To provide personalized style recommendations based on your browsing history
• To communicate about orders, promotions, and new arrivals (like our seasonal collection launches)
• To improve our website functionality and customer service
• To prevent fraud and ensure transaction security, particularly for high-value items like designer heels

3. Data Sharing & Disclosure

We treat your data with the same discretion we’d expect for our own wardrobe essentials:

• Service Providers: We share necessary information with payment processors (Visa, MasterCard, PayPal, JCB), shipping carriers, and IT service providers.
• Legal Compliance: We may disclose information if required by law, similar to how we comply with international shipping regulations.
• Business Transfers: In case of mergers or acquisitions, customer information may be transferred, with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship globally (excluding Asia and select remote areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws, using standard contractual clauses when required.

5. Data Security

We protect your data with the same meticulous care we apply to our premium handbags and accessories:

• SSL encryption for all transactions
• Regular security audits of our systems
• Limited access to personal data within our organization
• We never store complete payment details after transaction processing

6. Your Rights & Choices

You have control over your personal data, just as you have choices in selecting our flats or oxfords:

• Access & Correction: You may review and update your account information at any time.
• Marketing Preferences: Manage your subscription to our style updates in your account settings.
• Data Deletion: You may request deletion of your personal data, subject to legal retention requirements.
• Objection Rights: You may object to certain processing activities.

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Like carefully chosen accessories complement an outfit, we use cookies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality and secure checkout.
• Analytics Cookies: Help us understand how customers interact with our site (similar to how we analyze which coats or dresses are most popular).
• Marketing Cookies: Allow us to show relevant ads for products like our bestselling hoodies or scarves.

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children, just as we carefully select age-appropriate fashion items.

9. Policy Updates

We may update this policy occasionally, just as we refresh our collections with new pants, shirts, and seasonal styles. Significant changes will be communicated through our website or email.