Welcome to Closet Fave Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.casualwearshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Shop & Target Audience

Closet Fave Shop is a contemporary fashion retailer specializing in curated collections of clothing, accessories, and footwear for style-conscious individuals who appreciate quality and modern design. Our products cater to customers seeking fashionable wardrobe essentials with a focus on comfort and versatility.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Not use our site for any illegal or unauthorized purpose
  • Not reproduce, duplicate, copy, sell, or exploit any portion of our site without express written permission

3. Products and Services

3.1 Product Descriptions

We strive to accurately display our products through descriptions and images. However, slight variations in color or texture may occur due to monitor settings. All measurements are approximate.

3.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Scarves (due to direct skin contact)
  • Swimwear (if hygiene tags have been removed)

4. Orders and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

5.1 Shipping Areas

We ship worldwide excluding Asia and select remote areas. Some locations may have additional restrictions.

5.2 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.3 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipping

Note: Delivery times are estimates and may vary. International customers may be subject to customs fees, which are the responsibility of the recipient.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible:

  • Items must be unworn, unwashed, and in original condition
  • All original tags and labels must be attached
  • Items must be in their original packaging

6.2 Return Process

  1. Email [email protected] with your order number and return details
  2. Wait for approval (within 24-48 hours, excluding weekends)
  3. Package items securely with all tags attached
  4. Ship to: Closet Fave Shop Returns, 2987 Tator Patch Road, Chicago, IL 60606 USA

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

6.4 Exchanges

Exchanges are subject to availability. If your desired item is out of stock, we’ll issue a refund or store credit.

7. Intellectual Property

All content on this site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

Closet Fave Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our site or products. Our maximum liability for any claim related to your purchase is limited to the purchase price of the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, USA.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:

Closet Fave Shop
2987 Tator Patch Road
Chicago, IL 60606 USA
Email: [email protected]